These links should help you navigate our site. We have also assembled some answers to frequently asked questions at the bottom of the page.
Frequently Asked Questions (FAQs)
We have assembled some answers to questions others have asked, which you may find helpful too. If you still have any questions, please contact us so we may help you!
- What is the meaning of Hoopla?
- Who’s going to work on my website?
- I don’t need to change my site content often. So, why do I need site maintenance?
- How long does it take to update the content of my site?
- What is the designer fee?
- Why is the designer fee non-refundable?
- Who owns the copyright to my website that was created for me?
- What do I need to do to transfer copyright ownership of my website to me?
- Why can’t I find my website when I do a search on the web?
1. Q: What is the meaning of Hoopla?
A: hoop•la ( hoop·la | ˈhü-ˌplä, ˈhu̇- ) n. Informal. Boisterous, jovial commotion or excitement.
A: The noun hoopla has one meaning: blatant or sensational promotion.
2. Q: Who’s going to work on my website?
A: Most website designs are created by Director of Client Website Management and Senior Web Designer, Leesa Schuler. For larger projects and at busy times, we may also use additional certified web designers and graphics artists.
3. Q: I don’t need to change my site content often. So, why do I need site maintenance?
A: There is still a lot going on behind the scenes of your website. Regular maintenance is essential for the stability of your website. Plugins, server and version updates are just a few things required to help keep your website up and running.
4. Q: How long does it take to update the content of my site?
A: After you submit an Update Request it generally takes 1 -3 Business days for most common update requests.
5. Q: What is the designer fee?
A: The site design phase is the visual foundation of your website. Many hours go into the creating and developing your website. Each client and their company website deserve our time and the skills required for each project. We take the time to truly assist you in developing a successful on-line presentation that you and your company can be proud of.
6. Q: Why is the designer fee non-refundable?
A: We will do our best to work with you until you are completely satisfied with your site design. In the unfortunate event that we are unable to continue working together, you keep the consultation information and the selected site composition that was created for you. Your next designer will need all this information too.
7. Q: Who owns the copyright to my website that was created for me?
A: Unless you specifically transfer the copyrights in a contract, your web designer owns the work that was created. This is not a concept from the design industry, the foundation of “who owns what” is stated in the standard copyright laws.
8. Q: What do I need to do to transfer copyright ownership of my website to me?
A: You will need to contact the United States Copyright Office and follow their guidelines.
9. Q: Why can’t I find my website when I do a search on the web?
A: Once your site has been submitted to the top search engines, their search bots or spiders then need time to index your site. This can require several weeks, or even months to actually (spider) and list your website. To guarantee your site is listed quickly you may want to check with a search marketing firm like Boostability for example.
If you still have any questions, contact us so we can help you today!